Why am I seeing an “Wrong email or password” error when trying to log in?

An “Wrong email or password” error means the username, password, or MFA code entered is incorrect. To resolve:

1. Double-check your email/username and password for typos.
2. If using MFA, ensure the code from your authenticator app or SMS is correct and not expired.
3. Try resetting your password using the “Forgot Password?” link if you’re unsure of your credentials.
4. Clear your browser cache or try logging in from a different browser or device. If the issue persists, contact our support team for further assistance.