First-time portal login for existing users of TIIH Online

Modified on Wed, 10 Sep at 3:02 PM



If you are an existing user of TIIH Online, here are the steps for you to login at the portal.


  1. Visit the website at https://srmy.vistra.com. 
  2. Login using your existing TIIH Online user ID (email address) and password.
  3. For guidance, you may refer to the tutorial guide above.
  4. Your current password no longer complies with our security policy. An email will be sent to your with instructions to reset your password. Follow the steps provided to complete the process.
  5. Enter a new password. Make sure the password is secure and easy to remember.
  6. To enhance the security of your account, Multi-Factor Authentication is required. Login with your email and the new password your just created
  7. Choose your preferred authentication method. Follow the instruction to proceed.

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