Auth0 Onboarding (7)

This Q&A document is designed to assist the support team in efficiently addressing common end-user questions related to using Auth0 as the login system. By providing clear, concise, and accurate responses, the support team can enhance the user experience, reduce resolution time, and ensure users can effectively interact with the authentication system.

What is multi-factor authentication (MFA), and why do I need it?

Modified on Fri, 1 Aug at 10:40 AM
What should I do if I lose my phone and can’t complete the MFA during login?

Modified on Fri, 1 Aug at 10:49 AM
How do I reset my password if I forget it?

Modified on Fri, 1 Aug at 10:49 AM
Why am I seeing an “Wrong email or password” error when trying to log in?

Modified on Fri, 1 Aug at 10:52 AM
Why am I being asked to log in again after a short time?

Modified on Fri, 1 Aug at 10:54 AM
What should I do if I’m locked out of my account after too many failed login attempts?

Modified on Fri, 1 Aug at 10:56 AM
How do I update my email address?

Modified on Fri, 1 Aug at 11:06 AM